tag:blogger.com,1999:blog-269866154794734744.post4521767453216779265..comments2009-05-12T22:46:01.126+05:30Adesh Sidhuhttp://www.blogger.com/profile/03970350475179627049adeshsidhu@gmail.comBlogger2125tag:blogger.com,1999:blog-269866154794734744.post-77879642914812667352009-05-12T22:46:00.000+05:302009-05-12T22:46:00.000+05:30Thanks Rads. Yes these days companies are making separate departments to track conversations around their brands. They also initiate conversations with customers.Adesh Sidhuhttp://www.blogger.com/profile/03970350475179627049noreply@blogger.comtag:blogger.com,1999:blog-269866154794734744.post-75077261002706465862009-05-12T08:25:00.000+05:302009-05-12T08:25:00.000+05:30Quite true and that is where usability analysts come...companies these days are concentrating more on them, in fact I have a friend who is a UA and blogs on this too...these people bring all the departments together and interact with everyone including customers.radshttp://www.blogger.com/profile/03985152186939344611noreply@blogger.com