My marriage anniversary was on November 18 and I got a discount coupon from Pizza Hut. I was glad to know that they at least tried to use data which I have filled innumerable times in their outlet. They are not the only ones who gather this data. I have filled such details in almost all places but it was good to know that at least someone used it.
They have done a couple of good things here. They have sent me a list of stores along with their addresses and phone numbers. This is small, mundane but extremely useful thing to do. They are not assuming that I know the locations of Pizza Hut and they are also giving me an opportunity to visit some other Pizza Hut outlets and not my regular ones.
Pizza Hut have given me a window of one month to avail the discount coupons. It is not that I have to utilize these coupons on any given date and time. I can enjoy a sumptuous meal as per my own convenience. A thoughtful thing to do.
In terms of implementation, they could have done better. A personalized mail would have been great. A less-strict-sounding T&C would have had a more soothing effect on me.
Anyways, I am thankful to them as they remembered me on one of the most important days of my life. Thanks, Pizza Hut.
by Ramesh , on December 2, 2009 4:53 AM
Congratulations Adesh and Zoobie - Happy anniversary.
Nice of you to acknowledge Pizza Hut's gesture. And yes, if they wrote less threatening T&C,s it would be nicer - but what can they do ; they are juist protecting themselves from lawyers !
by Adesh Sidhu , on December 2, 2009 7:29 AM
Thanks Ramesh
by Dhiman , on December 2, 2009 6:59 PM
Congratulation Adesh on your Anniversary !!! And truly it very nice of Pizza Hut for such a nice gesture...
by Adesh Sidhu , on December 2, 2009 9:02 PM
Thnks Dhiman for your wishes.