Not Being Sarkari

 With some of my ordinary experiences with so called organized players, my faith is back in local businesses. My mindset is changing because with the advent of organized retail, local businesses have also pulled their socks and raised their standards (service, hygiene etc.) to decent levels. And organized retailers are unable to compete with these resurgent small businesses. For the next four weeks, every Friday I intend to cover one small business to which I am sold because they offer me great service.   First in line is a restaurant, Sip and Bite in Gurgaon which is run by an old Uncle and Aunty. Couple of months back, I developed an allergy to red chilly powder and doctor has asked me to avoid it. One evening, I went to this restaurant asking what all is available without red chilly. Steward suggested a couple of dishes, and I ordered as per that. True to his advice it was without any red chilly.  After a few days, I again went to this place. Steward came to me with a menu and asked me, "Sir, you want without red chilly?". I was floored because he remembered me and my choices. After that moment, I knew I was going to be a regular at this place. After all, you do not find such places very often where people remember you very often.  Place is clean and kitchen is open and is visible to everyone. This exudes confidence in the diner as he can see that everything is cooked in a place which is spic and span. It also shows that owners have full faith in their facility.
 I am sold to this place because of their thoughtfulness and openness.