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Lucky Customer



 
 
You are a lucky customer if your complaint gets resolved (after numerous attempts) because of twitter.

You are a lucky customer if you are sticking to the same retailer and his grenade of bad policies have not exploded on you.

You are a lucky customer if seller has tried to earn some customer respect by his deeds and not only by words.

You are a lucky customer if you are not one those 99 customers who got punished by irrelevant return policy to nail one guilty shopper.

You are a lucky customer if no customer service tragedy has struck you.
 
How many such lucky customers are there? I hope this is not one of many extinct species.

 

4 Comments so far »

  1. by Whats In A Name , on October 28, 2009 1:15 AM

    Such species must have extincted long time back... or did they ever exist even?

  2. by Ramesh , on October 28, 2009 4:35 AM

    Agree with Whats in a name - Which species are you talking about ! :)

  3. by J , on October 28, 2009 9:32 AM

    I agree that customer service is mostly nonexistent. But dont you every now and then talk to a pleasant, competent, and helpful person on the other side of the line. It helps if the customers remember that they are talking to a person on the other end...Maybe I'm your 1% lucky customer :-)

  4. by Dhiman , on October 28, 2009 7:01 PM

    Well on all the above parameters I am certainly part of the 99% tribe the majority :D