After I was on phone with four call centre employees and spent nearly an hour with them, I was able to get service engineer at my home and got my machine fixed.
I have also lodged a written complaint on their website but nobody has reverted so far. Not even an auto reply mentioning that’ my complaint is received by them.’
However, after putting my rant on my Blog, consumer review site and facebook, I have come across many friends and customers who are not satisfied with customer service of IFB. It seems providing woeful service is in their DNA.
Till last fortnight, I was extremely satisfied customer of IFB and always recommended it to my friends. But everything has changed now. From now on I will not be recommending IFB products to any of my friends.
BTW thanks for your comments, suggestions and good wishes which were the only saviour in otherwise dull and frustrating episode.
by Sid 'Ravan' Kabe , on August 10, 2009 10:43 PM
Dude...there is a simple...way...switch service..resell it man...and yes I do pity you...:D
by A journey called Life , on August 11, 2009 7:35 AM
ohh finally some respite!
by thethoughtfultrain , on August 11, 2009 6:27 PM
Finally!! :-) Yeah, I ll stay away from IFB. What's the point paying top money to buy the product without the customer support?
by Dhiman , on August 12, 2009 11:39 AM
Chalo finally they did it !!! and sure I'll stay away from IFB in future (Hope somebody in IFB sees this or do they care?) ....
by Ashok , on August 29, 2009 3:56 PM
Well, I have to say, I have a similar story(2nd time) with IFB!
It's been over two weeks and my IFB Digital Washing machine is not fixed yet! There have be 5+ visits so far. My wife probably make 20-25 calls to the customer service, franchise owner to no avail!
I think we should file a class-action lawsuit or something against these idiots. While the product is good while it works, I am so pissed, I will NEVER buy another IFB product!
by Anonymous , on December 6, 2009 5:11 PM
Hi !.
might , perhaps very interested to know how one can make real money .
There is no need to invest much at first. You may commense to receive yields with as small sum of money as 20-100 dollars.
AimTrust is what you thought of all the time
The company represents an offshore structure with advanced asset management technologies in production and delivery of pipes for oil and gas.
Its head office is in Panama with affiliates around the world.
Do you want to become really rich in short time?
That`s your choice That`s what you wish in the long run!
I feel good, I started to take up income with the help of this company,
and I invite you to do the same. It`s all about how to choose a correct partner who uses your funds in a right way - that`s it!.
I make 2G daily, and my first deposit was 1 grand only!
It`s easy to get involved , just click this link http://yzomotab.angelcities.com/xexemi.html
and go! Let`s take this option together to become rich
by Anonymous , on January 28, 2010 5:35 PM
Good day, sun shines!
There have were times of hardship when I didn't know about opportunities of getting high yields on investments. I was a dump and downright stupid person.
I have never thought that there weren't any need in big starting capital.
Now, I feel good, I begin to get real money.
It gets down to choose a correct companion who uses your money in a right way - that is incorporate it in real business, and shares the profit with me.
You may get interested, if there are such firms? I have to answer the truth, YES, there are. Please get to know about one of them:
http://theinvestblog.com [url=http://theinvestblog.com]Online Investment Blog[/url]