What’s in a name? Juliet asked this question to Romeo in Shakespeare’s play Romeo and Juliet.
I entered Tast of Tibet (Taste is minus ‘e’) after reading its name. I presumed that it was a mistake and entered restaurant to confirm whether it indeed was a mistake or some regional word. It turns out to be a mistake as at various walls and glass, owners have tried to paste ‘e’ but it did not stick.
Inside, restaurant was clean and had a homely feeling around it. Once inside, I ordered coffee, Momos and Thukpa. Being a restaurant run by a Tibetan family, I was expecting authentic Chinese meals and not like Indian-Chinese meal available in most parts of India which is spoilt with excessive spices.
When food arrived, it was sumptuous. Thukpa was colorful as it was full of varied colored vegetables and excellent in taste. Momos were equally delicious. Vegetables used were absolutely fresh and it seemed to me that they played a major role in the quality of dishes. Coffee is like what we make in home – lot of milk, sugar and coffee boiled together. No Italian would like to touch it but me being North Indian can gulp anything which has milk. I loved the whole meal!
On the menu, there was also something called Salt Tea which I came across for the first time. Out of curiosity, I ordered for Salt Tea. When the guy came with the order, I told him that for the first time I am ordering it and do not know whether I will like it or not. He smiled and went away. I tasted it and did not like it. When I asked for bill, owner did not bill me for Salt Tea. I asked for the reason. “This was just for taste” he replied.
Now coming back to my opening question, what’s in a name?
I would say nothing much if you can provide products and services that will delight your customers. If you can touch them with small and thoughtful actions they will remember much more than the name.
After all, Rose with any other name would have the same fragrance.
by le embrouille blogueur , on June 29, 2009 11:36 PM
Beautiful Post Adesh .. how well said about the Rose ... also I envy you dining on freshly made momos.....are you back from your vacation .. and yes .. you have been tagged by me !!
http://dukulsblog.blogspot.com/2009/06/taggedthe-ten-condemnvents.html
by Adesh Sidhu , on June 29, 2009 11:52 PM
Thanks. I am back and I am heavier by few kilograms.
I checked the tag and will write about it tomorrow.
by rads , on June 30, 2009 1:08 AM
Great to see you back on the blogosphere...nice post as always...and so true..there's really nothing to a name and whatever there is is added to it by the associated person or like in this case the restaurant.
by Ramesh , on June 30, 2009 7:00 AM
Welcome back Adesh. Blogosphere had gone a bit flat without you.
Nice post. The best proof of customer delight is in your becoming heavier by a few kgs ! Zoobie, please note !!
by preposterous girl , on June 30, 2009 8:59 AM
First of all welcome back :-)
U r so lucky that u escaped those 15 days of humid scorching heat..And now that u have come, u have also brought rain along with u ;)
Beautiful post.Indeed a nice gesture by the restraunt owner.. We missed u here on blogosphere.. Now u better compensate for that ;) lol
by SiD , on June 30, 2009 9:24 AM
awesome post man...welcome back,...of course what's in the name...m(-_-)m...
cheers,
SiD
by Dhiman , on June 30, 2009 1:07 PM
Welcome back Adesh :D ... Well seems you had lot of fun ..hmmm... with sumptuous food ;)
BTW Rose is called Rose in English and Gulab in Hindi but its fragrance remains the same right..
But One thing why do the big corporates spend so much on "branding" , "logos", "tag line" and stuff like that ...
by le embrouille blogueur , on June 30, 2009 7:13 PM
Adesh ... you have been awarded by me .. !!
by ajcl , on June 30, 2009 7:51 PM
welcome back adesh.. hope u guys had a good time..
as regards the post.. very true..and a very thoughtful gesture..
by Adesh Sidhu , on June 30, 2009 10:00 PM
@ Rads and Ramesh - Thanks a lot.
@ PG - Thank God it rained and some respite has come.
@ Sid - Thanks.
@ Dhiman - Nice point. You gave me some masala for my next post. Will post about it.
@AJCL - Yes. I hope you are having great time in India.
by thethoughtfultrain , on June 30, 2009 10:16 PM
Hi Adesh, hopping over to your blog from Ramesh's. The thing that you said it is the little things that people do that you remember them for - it rings so true! Lovely post, will be back fro more! :-)
by Zoobie Sidhu , on June 30, 2009 10:41 PM
@ Ramesh Point noted... I am remembering the age old saying "The way to a man's heart is through his stomach" :)