“I would label the consumer of 2025 in three ways: more demanding, wiser and more worried.”
Mike Clasper (the former President of Procter and Gamble)
Going by above prediction, organizations which will understand the customer, have knowledgeable sales person and heart, will attract more loyal customers.
Customer Service Quote #2
- by Adesh Sidhu
- on Thursday, February 26, 2009
- Customer Loyalty, Customer Service Quote
- Digg
- Del.icio.us
-


0 Comments so far »
Post a Comment