A common question asked is 'Does my company need customer service?'
My boos has an apt answer for this. He says, customer service is like vitamins. It is required for growth and development. As vitamins are required for living a long and healthy life, customer service is required for the growth and development of the company.
If your company has some great products or great pricing, initially it may not miss customer service. Products being tangible are easy to copy but intangible things like customer service are not.
Start giving vitamins to your company before it is too late...
My boos has an apt answer for this. He says, customer service is like vitamins. It is required for growth and development. As vitamins are required for living a long and healthy life, customer service is required for the growth and development of the company.
If your company has some great products or great pricing, initially it may not miss customer service. Products being tangible are easy to copy but intangible things like customer service are not.
Start giving vitamins to your company before it is too late...
0 Comments so far »
Post a Comment